1. Our Privacy Policy
VECTRA SOLUTIONS is committed to protecting your right to privacy. That's because we base our business on the trust you place in us. The information we collect is gathered to ensure secure ordering and to provide a more personalized shopping experience. You can help us ensure your privacy by not sharing your Account or password with anyone. See below for detailed information about how we protect your personal information. If you have any concerns, comments or complaints, be sure to let us know.

2. Accountability & Consent
We will be responsible for all personal data collected. All personal data collected will be used and processed fairly and lawfully while in our possession or custody and will not be used for a new purpose unless we obtain consent from our customers. We ensure all our customers that we would be accountable for our organization’s compliance to our Privacy Policy. We do not collect sensitive information from our customers. We assure all customers that all personal information collected would be used or disclosed only for the sole purpose for which it was collected.

3. Limiting Collection
Only the necessary personal data is collected from customer’s for business purposes. Both the amount and the type of data collected shall be limited to that which is necessary to fulfill the purposes identified.

4. When you visit our site
When you connect to our Web site, the Web servers use non-persistent cookies to collect your IP address. Non-persistent cookies do not reveal your identity; they simply enable us to maintain custom settings and items in your shopping cart while you browse. The non-persistent cookie is temporarily stored to memory and is automatically discarded when you end your browser session.

5. Browse Online

• IP address -
• We use IP addresses to measure our site traffic and to help provide a relevant shopping experience. Your IP address is not linked to your customer information.
• Referral site - If you come to our site via a link, the location of the referral is captured. This is used to help us know where our users come from.
• Browser type - This information is captured to help us optimize our site to match the latest technology used by our customers.

We pledge to provide you with a safe, hassle-free online shopping experience!

Vectra Solutions Pte Ltd is aware that you care how information about you is used and shared. We assure the highest level of safety and security for our customers and have established state-of-the-art technological protection measures to ensure that all of our transaction processes, both online and offline, are extremely safe.

You can shop with confidence at Vectra Solutions, knowing that your personal information, including name, address and credit card information, is protected by secure Verisign 128-bit SSL encryption. Our industry standard encryption ensures no one can access or use your personal information.

Not All Encryption Is Created Equal

All Internet host IP addresses are also recorded for security reasons when placing an order online, which may identify your computer and Internet connections, for fraud-prevention purposes. Without an SGC-enabled certificate in place, Web site visitors using certain older browsers and many Windows 2000 users will only receive 40 or 56-bit encryption. VeriSign is the only leading SSL provider with SGC-enabled SSL Certificates, which provide 128 or 256-bit encryption to over 99.9% of Web site visitors. (SGC: Strongest SSL Encryption)

128-bit encryption offers 288 times as many possible combinations as 40-bit encryption. That's over a trillion times stronger.

The Most Trusted Mark on the Internet

VeriSign is the SSL Certificate provider of choice for over 93% of the Fortune 500 and the top 10 U.S. banks, businesses that know the most about Internet security. They trust VeriSign because of our encryption technology and rigorous business authentication practices. When you secure your sites with VeriSign SSL Certificates and display the VeriSign Secured Seal, your customers know that their transactions are secure and you are who you say you are.

VeriSign's Secured Seal allows you to quickly verify who it is you're dealing with online and check how safe your personal details or credit card information will be when it's transmitted to the web site you're dealing with.

The Secured Seal shows that the site you're doing business with takes online security seriously - they've purchased VeriSign strength encryption for your protection.

6. When you request to subscribe to our Newsletter
You are automatically placed on our newsletter and promotions mailing list when you create a new account with us. In addition to receiving our newsletter, you may occasionally receive promotions from us and/or from reputable companies whose products may be of interest to you. To remove your name from our mailing list, please send an e-mail to support@vectrasolution.com or call us at 65-68357518.

7. When you place an order with us

When you shop at Vectra Solutions, you can be sure that it’s going to be a hassle-free, rewarding online shopping experience!

Using sophisticated new encryption techniques and fraud-prevention technologies, we offer increasingly high levels of security enabling you to spend more time focusing on your core business rather than managing risk. Our standard payment processing service supports internationally recognised security initiatives including:

We also support the industry leading cardholder authentication systems provided by Visa and MasterCard:

Both cardholder authentication systems provide password protection for online payments similar to chip and pin used in a store.

To process and ship your order, we need your name, phone number, billing address, shipping address, and e-mail address. This information is stored on a secure server to allow us to process subsequent orders more quickly. On occasion we may notify our customers about any special offers and may also share your mailing address with other companies whose products and services may be of interest to you. To remove your name from our mailing list, please e-mail us at support@vectrasolution.com or call us at 65-68357518.

8. When you choose to receive e-mail from us
From time to time you may receive e-mailed information about our products, promotions, and services. We are committed to protecting your privacy. We are the sole owner of all information collected at this site, and you neither have our pledge that we will not sell, share nor rent this information to others in any way without your explicit permission. To remove your name from our e-mail list, send an e-mail to support@vectrasolution.com. For your convenience, we will include instructions to unsubscribe at the bottom of every promotional e-mail we send.

We do not keep personal data for longer than is necessary for those purposes for which they are collected.

We have developed guidelines and implemented procedures to govern the destruction of personal data that are no longer required to fulfill the identified purposes. We would not display or make publicly available, whether through online directories, customer lists or otherwise, the personally identifiable information collected.

9. Accuracy
We ensure our customers that all the personal information collected is accurate and kept up to date. We do not maintain duplicate copies of personal information in different systems.

10. When you click on the link in our e-mail communications
In order to create a better electronic community, we may collect specific user profile information, such as referring Web URL. This information is used to identify broad demographic trends that may allow us to provide you with information tailored to your interests. You will not be personally identified from this information.

11. When you request a new account
You have to use your email and password when you place an order online. This will enable online order tracking and allow us to save your customer information so you won't have to re-enter it every time you place an order. Once you create an account, you must provide us with your name, mailing address, and e-mail address. We use this information to authenticate your identity whenever you request access to these online services.

12. When you enter a contest or complete survey
Contests and surveys provide us with an opportunity to improve our product offerings, and enhance our Web site and services. While we do not release specific information about survey participants, we may provide interested third parties with aggregate data (such as user demographics) and may occasionally e-mail our participants about special offers and site updates. If you prefer not to receive e-mail from us, send your request via e-mail to support@vectrasolution.com

13. When you leave our site
VECTRA SOLUTIONS has no control over the privacy practices of sites outside our domain. If you follow a link to another Web site, read the site's privacy policy and contact their administrator with your privacy-related questions.

14. A special word to parents of children under the age of 13
VECTRA SOLUTIONS strongly encourages parents of young Web users to play an active role in their children's online activity. Children under the age of 13 should not submit orders, application forms, service requests or other documents to VectraSolution without the prior consent of their parent or legal guardian.

15. Openness
Our data protection policy (Privacy Policy) is displayed on the web site and the policy is set out in the same language medium as the web site. We encourage all our customers to read our Privacy Policy to understand our objective of collection of their personal data.